Terms and Conditions of Service.
 

Payment and Deposits

  1. When making a booking, Travel times and Mileage will always be taken into consideration before issuing the quote

  2. All bookings must be secured with a minimum £25 deposit, per car. (No Deposit = No Booking)

  3. Our payment terms are 14 days prior to departure or sooner, unless otherwise arranged with D & G Occasion Cars

  4. The Booking Price is the price quoted. Our price will be quoted as an all-inclusive price as per set out in the quote. We do not have any hidden charges that will be added at a later date.

  5. Changes / Additional journeys added to the original quote may be chargeable.

  6. Payments can be made By Cash, , Card, Paypal or by Bank Transfer
     

Cancellation and Refund Policy

  1. If a booking is cancelled without sufficient notice (14 Days prior to the event), all monies paid are non-refundable.

  2. If the customer does not appear at the time and place designated as the pickup point, all monies paid will be non-refundable.

  3. Covid Cancellations – If your booking is cancelled due to Governmental Covid restrictions, a full refund will be given.

  4. All cancellations (Excluding Covid cancellations) are subject to a administration charge of £25
     

Terms and Conditions

  • If you would like to book a car with less than 24 hours’ notice - Please call direct on 07463 343289

  • Cars hired out that exceed their pre-booked time specification, may be charged additionally.

  • Whilst we do our utmost to ensure our drivers are punctual, you will understand that we cannot accept responsibility for delays caused by circumstances out of our control.

  • The driver will drive at safe and sensible speeds in accordance with road conditions, traffic and the legal speed limits, any pressure put on the driver to speed will be ignored.

  • Clients are responsible for any damage they cause to the interior and or exterior of a vehicle on hire to them and will be billed accordingly for any repair or valeting required to reinstate a vehicle to working order.

  • We may provide subcontracted vehicles occasionally.

  • By supplying your email address, you permit D & G Occasion Car Hire or any staff associated with the company to contact you via email, in return we promise never to supply your email to any third party.

  • We reserve the right to change your vehicle or chauffeur at any time if necessary.

  • Every effort will be made by D & G Occasion Hire to ensure that our vehicle(s) or Sub-Contractors vehicle(s) arrive on time.

  • Our Chauffeur(s) will travel by the most appropriate route on the day, unless instructed otherwise by the Customer at the time of booking.

  • D & G Occasion Hire vehicle(s) and sub-contracted vehicles are fully insured for passenger and third-party claims. However, customer's properties are carried entirely at their own risk and D & G Occasion Hire shall not be held responsible/liable for any loss/damage to such property.

  • D & G Occasion Cars will keep a lost property book at their office and will endeavour to return any lost goods left in our vehicle(s) or subcontracted vehicle(s) to the customer.

  • D & G Occasion Cars and its chauffeurs have the right to refuse to carry any passenger who is thought to be under the influence of alcohol or drugs and whose behaviour poses a threat either to the Chauffeur, the vehicle or any other passenger(s).

  • D & G Occasion Cars maintains a strict non-smoking policy in all its vehicles this includes e-cigarettes.

  • Online quotations do not allow for public and bank holidays like Christmas Day or New Year’s Eve where there may be an additional surcharge. Please indicate on the quote form if your proposed booking is for a bank holiday or on any other special date.

  • Nothing contained in these terms and conditions can affect the client's' statutory rights.


D & G Occasion Cars Privacy policy

D & G Occasion Cars are committed to protecting your privacy. The personal information which we hold will be held securely in accordance with our internal security policy and the law.

We will not transfer any information outside the European Economic Area. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

GSP Wedding Cars only collect information about you to process your quote or booking requests.

The type of information we will collect about you includes: your name, address, phone number, e-mail address, etc.

We do not store your credit/debit card information once your booking has been processed.

We will not e-mail you in the future unless you have given us your consent and you can be sure that under NO Circumstances will we divulge your information to any third party.

We will give you the chance to refuse any marketing e-mail from us in the future.

The information we hold will be accurate and up to date. You can check the information that we hold about you by e-mailing us. If you find any inaccuracies, we will delete or amend them promptly. If you have any questions or comments regarding privacy, please contact us.